Common Question

Q1: How long does it take for my item to be delivered?

A1: For all H2O WORKS products, they usually takes up 3 to 5 days to deliver.

Q2: Where can these garden supplies deliver to?

A2: Only in USA now. It doesn’t include Canada, Mexico, Puerto Rico, Hawaii or Alaska.

Q3: How long is the warranty of these garden watering supplies?

A3:  All H2O products have 12-Month  warranty. Please show us the purchase order and a short description of the issue in order to exchange the products

Q4: What’s the delivery method of the H2O WORKS products?

A4: Currently we only use Amazon fulfillment service to deliver H2O WORKS packages.

Q5: How do I return a H2O WORKS product?

A5: Please contact us by e-mail for detail instructions. If you would like to return any watering supplies, do not return to the address on the package directly, and we will not be able to process your return successfully.

Q6: How to contact the company?

A6: If you have any questions about H2O WORKS watering nozzles, soaker hoses and/or any other products, please contact us via our e-mail address: h2oworksshopify@outlook.com

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